Reptiles Off Roadin’ Privacy Policy
Last updated: 03rd March 2025
Interpretation and Definitions
Introduction
Welcome to Reptiles Off’ Roadin’ (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting any personal information you provide when using our website, reptilesoffroadin.co.uk. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Booking & Payment Details: If applicable, details related to event bookings, payments, and invoices.
- Communication Data: Any correspondence you send us via email, contact forms, or social media.
- Technical Data: IP address, browser type, and information about how you use our website (collected via cookies or analytics tools).
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage event bookings and customer enquiries.
- To communicate with you regarding our services, updates, or promotional offers (only with your consent).
- To improve our website and ensure security.
- To comply with legal obligations and protect against fraud.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: When you book an event or make an enquiry, we process your data to fulfil our contract with you.
- Legitimate Interests: We may use your data to improve our services or ensure website security.
- Consent: We only send marketing communications if you have given explicit consent.
- Legal Obligation: We may process your data to comply with legal requirements.
4. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share information with:
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted or anonymised.
5. Data Retention
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Third-party providers assisting with website hosting, payment processing, or marketing (ensuring they comply with data protection laws).
- Legal Authorities: If required by law or for fraud prevention purposes.
6. Your Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal exceptions).
- Right to Object: Object to certain types of processing, such as direct marketing.
- Right to Data Portability: Request a transfer of your data to another service provider.
- Right to Withdraw Consent: If you have provided consent for marketing, you can withdraw it anytime.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
8. Data Security
We take appropriate security measures to protect personal data from loss, misuse, or unauthorised access. However, no online system is 100% secure, so we encourage you to take precautions when sharing information online.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Reptiles Off Roadin’
Email: info@reptilesoffroadin.co.uk